Help Centre / Navigating the Platform
How do I enter the venue and lobby?
After completing your profile, you'll arrive at the virtual venue:
- The venue plays a short looping welcome video of the building.
- Click on the screen to enable sound (if prompted) and then to enter.
- A short zoom-in animation plays.
- You're automatically taken into the lobby — the main hub of the event.
If the video doesn't load, refresh the page or check your internet connection.
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