Help Centre / Getting Started & Access
What do I need to access the platform (system requirements)?
You don't need to download or install anything. You only need:
- A laptop or desktop computer with an up-to-date web browser (Chrome, Edge, Firefox, or Safari).
- A stable internet connection of at least 10 Mbps (recommended) for smooth streaming.
- Access to the video player domain https://www.vdocipher.com/ — please make sure your office/company network or firewall does not block it.
For the best experience, we recommend a laptop or desktop over a mobile phone.
On a corporate or bank network? See "I'm on a corporate/bank network and can't access the platform" for the full list of addresses your IT team should whitelist.← Back to Help Centre